Privacy Policy

Last updated: August 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include:

  • Personal information such as your name, email address, and contact details
  • Account credentials and authentication information
  • Payment and billing information
  • Communications you send to us
  • Usage data and analytics information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and operate our AI agent marketplace services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues and security vulnerabilities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets
  • With trusted service providers who assist us in operating our services

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing activities
  • Data portability
  • Objection to certain processing activities

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@zazmic.com

Privacy Policy - Data Protection & GDPR | Zazmic Agents