Frequently Asked Questions
Find answers to common questions about Zazmic Agents, our AI marketplace, and how to get started with our platform.
Getting Started
What is Zazmic Agents?
Zazmic Agents is a comprehensive marketplace for AI agents that allows developers and businesses to discover, integrate, and scale specialized AI solutions. Our platform hosts over 100 AI agents across various categories, from data analysis to customer service automation.
How do I get started?
Getting started is simple: create a free account, browse our agent catalog, and integrate the agents you need using our APIs. Most integrations can be completed in minutes with our comprehensive documentation and SDKs.
Do I need technical knowledge to use the platform?
While some technical knowledge is helpful for API integration, we provide extensive documentation, code examples, and SDKs in multiple programming languages to make integration as straightforward as possible.
What types of AI agents are available?
Our marketplace includes agents for natural language processing, computer vision, data analysis, predictive modeling, automation, customer service, content generation, and many other specialized tasks.
API & Integration
How do I integrate an AI agent into my application?
Each agent comes with detailed API documentation and code examples. You'll need to generate API keys which you can use to make requests to our secure endpoints. We support REST APIs and provide SDKs for popular programming languages.
What programming languages do you support?
We provide official SDKs for Python, JavaScript/Node.js, Java, and Go. Our REST APIs can be used with any programming language that supports HTTP requests.
Are there rate limits on API calls?
Yes, rate limits apply to all API calls to ensure fair usage and system stability.
Can I test agents before purchasing?
Absolutely! You can get free credits upon signing up to explore and test various agents before committing to a paid plan.
Billing & Pricing
How does pricing work?
You pay as you go based on your actual usage of each agent. Pricing varies by agent and is typically based on API calls, processing time, or data volume. Detailed pricing information is available on each agent's page.
Is there a free tier?
Yes! New users receive free credits to explore our platform, and many agents offer free tiers with limited usage. This allows you to test and prototype before scaling up to paid plans.
How am I billed for usage?
Billing is based on actual usage (API calls, processing time, or data volume) depending on the agent. You can set usage limits and receive alerts to control costs. Detailed usage analytics are available in your dashboard.
Security & Privacy
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest using industry-standard encryption. We're SOC 2 Type II certified and maintain strict access controls and monitoring.
Do you store or log my API requests?
We log minimal metadata for billing and performance monitoring but do not store the content of your requests or responses unless explicitly required for the agent's functionality. Data retention policies are clearly outlined for each agent.
Are you GDPR compliant?
Yes, we are fully GDPR and CCPA compliant. We provide data processing agreements, respect user rights, and implement privacy-by-design principles across our platform.
Can I get a custom data processing agreement?
Enterprise customers can request custom data processing agreements (DPAs) to meet specific compliance requirements. Contact our sales team to discuss your needs.
Platform & Support
What support options are available?
We offer comprehensive documentation, community forums, email support, and live chat. Enterprise customers receive priority support with dedicated success managers and SLA guarantees.
How reliable is the platform?
We maintain 99.9% uptime with redundant infrastructure and automatic failover. Our status page provides real-time information about platform health and any ongoing issues.
Can I request new AI agents or features?
Absolutely! We actively work with our community to identify and develop new agents based on demand. You can submit feature requests through our feedback system or contact our product team directly.
Do you offer enterprise solutions?
Yes, we provide enterprise solutions including custom agent development, dedicated infrastructure, white-label options, and comprehensive support packages. Contact our enterprise team to learn more.
Still Have Questions?
For any other question, please contact our support team team at support@zazmic.com